The port on the router burned out, high voltage came through the provider's wire, how to prove it?

Question

network hardware

After a thunderstorm, the provider's equipment burned down and the port on my router burned down. The provider wants an examination, in our city (Novosibirsk) this is not done. In Moscow from 20k. I ask knowledgeable people to suggest what to do in this situation. I don’t want to slow down, but I also don’t want to give 20k for the examination of a router at a price of 5k. Can you sue right away? The provider is not making contact.

Answer 1

If the router is home, it is better to buy a new one and not waste your time and money on examinations and courts. And the probability of proving that a malfunction due to overvoltage, and even on the part of the provider, is extremely small.

Answer 2

Take a serious look: what will the expertise give you for 20k? Only that the voltage came to the router from such and such a wire. The reality is that lightning could have hit anywhere, incl. into the wire. And here the provider has nothing to do with it.
You can't test wires...

Answer 3

Hello, when the provider connects the subscriber, the employees should have warned that during a thunderstorm it is necessary to turn off the electrical equipment and, moreover, all the cables that enter the apartment, not only the Internet cable, but also the TV cable, this is why our parents warned us from childhood that during a thunderstorm you can’t watch TV , and since we all forget about old tricks and believe that they know everything and know how to water and get what they deserve, so I congratulate you, you VASYA LAPUKH !!!!

Answer 4

Суд без экспертизы в таком вопросе не возможен.
Система ВСЕГДА такая:
Изначально экспертиза делается за свой счет.
Потом суд.
Если суд выигрывается, то стоимость экспертизы взыскивается с ответчика.
Но вы же уверены в своей правоте?
Если хочешь стянуть с кого-то бабло - будь добр сначала и сам пошевелиться (потратиться) для этого.