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MichaelK7772021-12-01 10:58:18
Asterisk
MichaelK777, 2021-12-01 10:58:18

Setting up vtiger asterisk connector. Listening to calls in Crm does not work?

Now the assembly turned out:
server (virtualbox)
Issabell Asterisk 11(11.25.3), Centos 7.1
Salesplatform-vtigercrm-7.1.0-201803 + Salesplatform-vtiger-sp-710201803-01 + SPAsteriskConnector-1.4.2

All the main functionality works: Click2dial , calls within the network, calls to external, incoming from external, there are pop-up windows for incoming calls.

Not working:
1. There is no way to listen to conversations from CRM. (It works in the PBX)
2. Outgoing calls to external calls are not displayed in CRM. That is: call 100 > 101 outgoing call record appears, call 100 > 380500000000 no outgoing call record.

All settings according to the instructions
https://wiki.salesplatform.ru/index.php/SalesPlatf...

Everything turned upside down, it's not clear what's wrong.
Please tell me how to solve this

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1 answer(s)
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Dilshod, 2022-01-03
@Deelsh

Salesplatform-vtigercrm-7.1.0-201803 + Salesplatform-vtiger-sp-710201803-01 + SPAsteriskConnector-1.4.2
This will not work.
Install version 7.0.1

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