Requires HelpDesk opensource + ldap + free. Do they exist in nature?

Question

Helpdesk

Looking for HelpDesk Free + OS + LDAP.
All this Happiness needs to be installed on Win.
OTRS is not suitable.

Answer 1

1) A very rich description of the requirements for the product
2) A very rich description of the reasons why OTRS did not fit.

Answer 2

GLPI
under Windows - works

Answer 3

1) oh yes... forgot... Intuitive user interface. =)
2) It is necessary to compare OTRS with something.

Answer 4

I recommend a free service-desk from manageengine.
Integration with AD + a bunch
of goodies www.manageengine.com/products/service-desk/free-it...