rdp hangs on server 2008 r2 what to do?

Question

RDP

Hello.
There is a server 2008r2 installed roles "file server, RemoteAPP" and 1s. Employees work on RemoteAPP in 1s.
And at different intervals, rdp and RemoteAPP freeze completely, while everything else works, ping, you can go to network folders.
There is no information in the windows logs.
To be treated for the last 6 days by restarting the server.
as? what? where to dig?

Answer 1

It is necessary to write this down as an axiom: rebooting does not solve problems, rebooting solves the consequences of the problem. Usually temporary.
For starters, what does it say when you try to connect.
And there is something in the magazine, yes it should be.