On Google Play, bots have given the game 50 ratings with 1 star, what should I do?

Question

Android

Hello!
Tonight, our little game was attacked by bots on Google Play, which gave 50 ratings with 1 star in 10 minutes.
The game itself can be found here https://play.google.com/store/apps/details?id=com....
Yesterday we had 7 ratings with 1 star... today already 55... We looked at our statistics and realized that these are bots, because none of them played, did not even launch the game - they stupidly downloaded and put 1 unit in the rating.
Our rating was downgraded from 4.5 to 3.2 :(
Actually, what to do, where to write? I didn’t find in Google Play how and where to write about such a problem...

Answer 1

Create an army of bots and give 500 5-star ratings
Here they are, the bot clone wars of the future!)
But seriously, no one but Google will help you here.
Compose a competent letter in English and send it to support. First summarize the problem, then describe your arguments in detail.
P.s. and this is most likely a good sign, it means that your application hurt someone and is at least competitive.

Answer 2

Nowhere. That's life. Pour your bots)

Answer 3

Arrange a sale (through promotional codes) to get real reviews - indicate this in the conditions for receiving a discount.

Answer 4

There was a similar situation, only instructed a few thousand units. I sat and watched in real time. The next day, they disappeared by themselves, without recourse, apparently Google itself saw the drain. And so - yes, write to Google.
Write here https://support.google.com/googleplay/android-deve...