Logitech g213 prodigy keyboard backlight not working?

Question

Electronics

Bought this keyboard 3 days ago. At the moment, some keys around enter (not the numpad) do not show the correct backlight color. For example, a completely white backlight is turned on, and these keys are lit in purple. Has anyone encountered something similar? Manufacturing defects? Breaking? Or something with software?

Answer 1

This is either a factory defect, or a breakdown, or something with the software.

Answer 2

And when does this happen? After closing the program? It is necessary to run on behalf of the administrator or put a tick in the settings-properties. And as an option, you need to turn off the fast start in Windows, maybe this is blocking

Answer 3

In a guarantee.