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Leave the work in the portfolio if the customer asks to remove it?
A few months ago, I successfully completed the site layout for a client.
The work was carried out on github, respectively, the code was publicly available all the time.
A couple of days ago, the customer knocked with requests to make changes due to the fact that the developer who installs everything on the CMS messed up with the markup. For a number of reasons, I had to refuse the request and apparently the customer did not like this turn of affairs and now asks to remove the work from github and the portfolio site (from where the link to gh-pages comes from)
There was no talk of a non-disclosure agreement, payment was through an individual entrepreneur without contracts (just by invoice). The work was completed in full, payment was also received in full
. How to be?
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Hello.
Usually in such situations it is customary to go to a meeting with the customer and delete the customer's portfolio. This is done in order to avoid unnecessary hassle in the future (bad reviews, some kind of litigation, and so on). Practice shows that it is not worth it.
Submit your portfolio design. That is, such a large picture for the width of the content, where you put the design, then a picture of a computer, laptop, tablet and phone with the same design, squares with the palette used, and bullets of what was there - bootstrap, loess, and something like that.
So it will not be a picture of his website, but a picture of your portfolio. That is YOUR intellectual property. Even if the customer insists that the site design belongs to him, and you just made it up, YOUR picture will show the LAYOUT that you did.
How I see the situation. You built a house, handed in a job, then a man took drunks from under the deli to make repairs. After they have made repairs of a quality that suits them, you are offered to fix their work, and since you refuse, you no longer have the right to say that you built this house?
On the subject of code. Maybe the collective farmer needs to carefully hint, I understand that this will destroy his world, but still ... Any person can enter the code of the front and download it.
On the topic of rights, if, for example, you are a subcontractor, then the contractor can order the code from you, but the end client, as I understand it, orders the product, and the code, most likely, still belongs to the performers, I agree that with scripts will have to transfer it, but still.
Of course, when it comes to layout as a finished product, it would be strange to give it to another client, this is somehow a set-up for both, but if you use the same BEM normally, then naturally you use the code you wrote many times, so , the code is still yours. And the fact that you have it on GitHub proves this.
And finally, on the topic of relationships. If they are already ruined... Then fuck them ;-) If this is a small percentage of clients with whom relationships are ruined, then this is just incompatibility and no need to bathe.
The problem is sucked from the finger, but affecting karma. That is, prof. reputation
I would remove, it will not decrease from me (although I don’t have a portfolio at all - I’m not an artist, but a designer / developer :) . Or, if it’s a unique cool thing, I would change the texts and important pictures so that they don’t point to the customer in any way and all the cases.
Also for me, the problem .. Kindergarten "Sun", 2nd group, not developers.
No one can take copyright away from the developer.
Accordingly, you can place a link to the client's site anywhere and say that you did it. Or host the work on your server and show the project.
Not worth selling, of course. Because through the court it is possible to establish the fact of an order not only with the help of a contract, but also correspondence in mail / skype.
Well, for a fee, the customer can get exclusive rights. In the absence of a contract, there are no conditions that can be violated. IMHO
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