How to sue the online store in this case?

Question

Online shopping

The online store promised to send the track number immediately after sending, but did not do this, they only replied to my first message that the goods were shipped and they would send the track number, but another 2 days passed and nothing was sent, and now they simply ignore all my messages, which I make?

Answer 1

First you need to contact the bank and declare the refusal of the transaction. Then to the prosecutor's office. zaschita-prav.com/kak-vernut-dengi-iz-internet-mag...