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Dos7712016-11-20 09:28:57
1C-Bitrix
Dos771, 2016-11-20 09:28:57

How to remove the black background from a Bitrix product?

Hello. Please tell me how can I fix the error.
When transferring a site from local to hosting, using a backup copy of restore.php. Upon successful completion. I noticed the following error on the site, when viewing a product through the "edit mode", the "Details" tab adds a black background to the product photos, and a black background is also displayed in the announcement.
In the public part, a black background is displayed only on the cart page. Only this is an error on the site, the rest checked everything works.
Everything works on the web. I thought maybe there is some difference between hosting and web environment, I called hosting technical support, sent my php settings, everyone agrees.
Checked on different browsers too most. Mozilla, Chrome.
I am attaching 3 screenshots.
1) How the product photo looks like through the "edit mode" tab "Details"
2) How the product photo looks on a separate page
3) How the product photo looks on the cart page
I tried to delete and add a photo again, it does not help.
f864d31a37704d56b5d2b126e3595f64.pngd3b6a5a3d6c94507a2dda5c22cddb0ce.png49563f77aa404f9cbf21d71a2e0ea791.png

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2 answer(s)
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Dos771, 2016-11-30
@Dos771

This problem was due to the fact that I have pictures in gif format, after I uploaded them to png, the error immediately disappeared.

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Sergey, 2016-11-21
@gangstarcj

Problems in the editing mode do not need to be solved, for that it and the editing mode that breaks the entire visualization

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