How to remove history from email reply in redmine?

Question

Redmine

Configured to automatically check mail and post replies to issue in redmine.
But at the same time, the answer always contains the history of the previous letter, I would like it to be automatically cleaned, it was not possible to find such an option offhand.
And this clutters up the issue very much.

Answer 1

At the end of the manual, truncate emails allows you to cut the previous email and get a clean comment in redmine.
www.redmine.org/projects/redmine/wiki/RedmineRecei...

Answer 2

To do this, it is most convenient to write a plugin that redefines (see the redmine wiki , where this thing is called view rewrites ) the email template. In the overridden template, you simply cut out the piece responsible for the story.