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Olivia Samokhvalova2021-07-23 20:34:29
Web development
Olivia Samokhvalova, 2021-07-23 20:34:29

How to prove to the client that we did not break the site?

We are doing a project (online store), the client has access to the site . Recently, a client calls and says that the layout on the main page "broke", the page template was indeed changed, but we are 100% sure that it was not we who changed it. Apparently the client gave access to other people and they already messed up something there. How to prove our innocence?

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4 answer(s)
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Egor Danchenko, 2021-07-23
@Olivia5

Use a version control system (i.e. git ). You can always see the changes that were made and not brought into production.
A useful command for your case git diff, which outputs changes to files that have not yet been added to the index. The comparison occurs with the latest commit.

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Drno, 2021-07-23
@Drno

Logs, who came. Or do you all have one log/pass?

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sashabeep, 2021-07-27
@sashabeep

Weird. Well, for example, we also do not have dev-prods, gits and other things. But the FTP account is issued separately and you can see when it came in. Another issue is that we do not give access without a written statement waiving the guarantee.

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alekssamos, 2021-07-29
@alekssamos

If only by the IP addresses from which they connected

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