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Alina2019-12-17 20:43:00
Information Security
Alina, 2019-12-17 20:43:00

How to protect data in CRM from the point of view of the law and not only?

It is planned to create a CRM for printing contracts, recording the history of customer requests, collecting statistics on their sales, etc. according to the Saas model.
I re-read a bunch of articles on Habré about FSTEC, PD protection, but I still didn’t understand if there are specific legislative requirements for such CRM?
Planned:
PHP +Mysql on VDS On Centos
- SSL certificate. I read somewhere that it is needed according to GOST, and it is from 30 k per year, is it true?))
- access rights differentiation inside CRM
- authorization by login and password
- after three unsuccessful attempts to enter a password, the next attempt is limited to 15 minutes User IP
- logs of actions of each user
- a separate organization has its own Mysql database
Do you need a notification to Roskomnadzor? Getting some licenses?
By the way, I didn’t find any information on protection on the websites of industry systems in accordance with the requirements of the FSTEC and the FSB, and I didn’t find it on the same AmoCRM. Finally, is it required or not? And what other safety points to consider?

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2 answer(s)
V
Vladimir Korotenko, 2019-12-17
@firedragon

Read Federal Law 152. With regard to legal entities, separate things.

K
Karpion, 2019-12-18
@Karpion

Let's start with the question of who will have access to this CRM - only the author (a program for his own use), only employees of the organization (separately - "only from the enterprise locale" or "from all over the world") or outsiders.

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