How to prevent leakage of client data?

Question

CRM

Good day to all.
We set an interesting task in remote mode.

The task is for managers not knowing the phone numbers to be able to contact the client.
How to make a call from the manager to the client without knowing the client's number?
Can use names Ivan Ivanov the manager presses and there is a call.

Ready to listen to the most advanced ideas))

Answer 1

Quite a typical problem with a simple solution. The manager selects a subscriber, for example, in a web face, after which the PBX performs a callback first to the manager, then to the subscriber and connects the ends.
In Asterisk, at least 2 ways can be distinguished for this - call-files and originate via ami
What exactly is the question?

Answer 2

well, what's the question?
hide the phone in the interface so that the manager does not see

Answer 3

I myself have been digging in this direction for a week, while I came up with a bunch of WebRTC + DB + Asterisk (dynamic redirection to the phone from the database).

Answer 4

Well, any manager, even with the intellect of the level of an electric toaster, will quite receive both a phone number and email from the client in the process of communication.