How to organize calls using WebRTC?

Question

WebRTC

Hello, I started to deal with WebRTC, because. came the corresponding task. And this is the question, the client wants that when clients call him, his operators answer through the browser using sipml5 and the operators pull up information about the client from the base, depending on the phone number from which they call. And yet, its operators could recruit customers using the same technology and for free. Just tell me, if there is an opportunity, sipml5 can do this ?? WebRTC, as I understand it, the browser works - the browser through the stan / turn of the server. Those. a person cannot call me unless they use a browser. Or I'm wrong??

Answer 1

This whole story lacks PBX. This is a server with support for SIP, Websockets, and a server that converts WebRTC to RTP. Still missing is a VoIP provider or a board that lands calls to or from the telephone network. That's when all this will be, then sipml5 will work.
Something like this:
sipml5 client <--> PBX + WebRTC_RTP converter <--> VoiP termination provider <-->
phone and pull on this CRM number for the base.
Then you need to master IP telephony, such as Asterisk. You can plug a board with a telephone jack or a SIM card into it. In this case, the telecom operator will have to pay.
No. Sipml5 is a back-end softphone that can run in a browser via WebRTC.
And the softphone must also come with a VoIP infrastructure to make and receive phone calls.
It can, if the call first goes through the VoIP server of the provider / providers or through their own.