How to implement a bot?

Question

JavaScript

There is a bot, two buttons for the Customer and the Contractor.
The customer enters the condition of the text task, then this text enters the chat bot of the performers. Performers will have a button to view tasks and there will be a list of tasks sent by customers. How can I organize it all? Through a database?
Then the contractor sends the completed report on the work to the customer.
Where or how can I transfer the tasks of customers so that the performers can see it?

Answer 1

Yes, through the database, but how else?
Well, you can store in memory or in files.
To create chatbots, you can use some framework or read the documentation for the system under which you write, for example, telegram or slack