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Make a backup of the original from the Bitrix admin panel.
Restoring the site - you need to use the script from Bitrix restore.php.
Use OpenServer or Denwer.
better use Bitrix VM.
On the open server everything is the same, download Bitrix PHP Restore, moreover, the version that compressed the site for you, in short, from the site itself.
The path to it lies in the Bitrix admin backup, there is a link below to the restoring version you need. it's right on the site.
And don't forget to set mbstring =2
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