How to create a service like "callbackhunter"?

Question

Programming

What resources are needed to develop such a service?

Answer 1

Vitaliy : I re-read your answer 2 times - you wrote something strange to be honest.
Well, or not carefully looked at the callbackhunter (as well as N of their clones). They work on a completely different idea, have nothing to do with registration, etc.
The idea there is very simple - if the user has looked at a couple of pages and suddenly does not move the mouse / does not shake the screen - show him a widget with a suggestion to enter a phone number and a promise to call back in nn seconds.
Why this is very correct from the point of view of psychology and marketing - I will not write, the topic is separate.
Actually it really works, but only 1 time.
At the beginning it was wow effect.
Now this thing (or its analogues) is on a quarter of the sites - there is irritation.
How it will all end is difficult to predict.
It seems to me that it will remain, but it will become a de facto standard that does not give any mega advantages.
From a technical point of view, the task is quite trivial, it comes down to working with api of some kind of voip server. Organizationally, it’s more difficult, you need to explain to salespeople that you need to take the phone right away.
In general, I would estimate the development of mvp in ~ 3 months, without taking into account the complex analysis of user behavior (because I did not understand whether it is real there)

Answer 2

Of the resources, in general, only a competent web designer-programmer with API skills is needed. Regarding the functions of the widget - all this is a matter of taste and thoughtfulness of the algorithms, no more than that. nothing supernatural for the same specialist. Well, as a platform for callback, you can use, for example, such a professional virtual PBX as Virtual Office Tools with its own API. By the way, some well-known services are built on the basis of this PBX.

Answer 3

We developed a similar service in 3 weeks, and finished and debugged for another 3 months, it took another 1.5 months to find our market segment and start offering our service, we started development on March 8 and only now, at the end of August, we started selling, but not much according to a different scheme, not the same as everyone else.
In fact, here you need to develop 4 main modules :
1. Personal account with registration, call statistics, setting up and creating a widget, online payment. We did it in PHP + MySQL
2. backend part of the call service, as asterisk or freeswitch said here. Here, a robot should be developed that will receive a request from the site where the widget is located and, based on the received data, organize a call in accordance with the widget settings and the site where it is located, connect it with the manager, say which site the call was from and then with the client.
After the end of the call, he must record all the data in the database: cost, call recording, conversation time, who answered the phone, after a conversation in his personal account, this information is immediately available
3. The widget itself, its display and javascript part. This is a separate topic and a whole program, because the widget is intelligent, it should not jump up at random, but only at the right time, we are still finalizing it, because we are looking for the perfect option for a call and automatic pop-up.
4. A landing page that correctly describes everything and shows how it works. You also need to think over the tariffs so that you don’t go into a minus and it’s profitable for the client.
In general, we have a service for renting a service for any domain on very favorable terms at prices for traffic, we take care of all the technical part.