How to correctly set up an event in Universal Analytics - track form submission?

Question

Google Analytics

Good afternoon! The problem is this: there is a website with various feedback forms (ordering a product, sending a resume, asking a question, requesting a demo, etc.), and you need to set up tracking for sending these forms. That is, the visitor came in, filled out a form and sent it. (That is, setting up events in the UA) IMPORTANT: after he clicks "send" he does not see "thank you page", but simply on the same page a message appears like "thank you, your request has been accepted" (the url does not change).
We set it up like this: on the "send" button we hung this
onSubmit="ga('send', Event', 'Order of a specific product', 'Application sent');"
(it is important to track exactly the completed submitted form and not just a click on the button "
(where "ordering a specific product" is the name of the product, respectively)
but events are not counted.
checked, filled out product order forms - does not work.
I suspect that this onSubmit code is configured incorrectly, tell me how to set it up correctly?
Another important point: there is the site.ru site itself and its forms.site.ru subdomain,
all feedback forms are located just on the subdomain. This subdomain was entered into UA as a resource, a UA tracking code was generated for it, the code was added to all pages, in general, everything was done according to the rules - but, nevertheless, events are not counted either in the main domain or in the subdomain.

Answer 1

Your task is large-scale, I can’t answer everything, as it takes time.
I would advise you to use Google Tag Manager, which has recently built in the tracking of submitting forms (namely, upon successful submission). I myself have been using it for the last month (it used to be much more difficult with forms).
Here is a very good material on this topic in English: www.simoahava.com/analytics/form-tracking-google-t...
And, yes, you could leave the site URL where you could look at the forms themselves.

Answer 2

Thanks for the answer, here is the site www.gaz-is.ru
and here you can see the forms http://www.gaz-is.ru/klienty/produkty/control-konf...
(there are forms in almost all sections)
GTM we thought about using it, but for now I would like to figure out exactly how to set up UA, and then (when, so to speak, all the basics have already been learned) switch to GTM.

Answer 3

What does your onSubmit look like? Give me the code. Replace ga(...) with alert(1) to see if your code is even running.