How to correctly point out the mistakes of the IT department in procurement matters?

Question

Computer networks

The IT department deals with the replacement of components. There are some mistakes in selection. Perhaps they are actually convinced that they are right or something else. In any case, you need to remove unnecessary actions and costs.
Question:
How would it be more correct, in order not to offend them and their conceit, to ask them to correct their mistakes?

Answer 1

Before accusing the IT department of embezzlement, fraud and money laundering, I would advise you to delve into this issue in detail. Moreover, you are still only a "beginner" specialist. Study the mechanism of work itself (who decides that it is time to repair the cartridge, usually specialists of the service company monitor and give recommendations, and not the IT people themselves), find out from the service company why they carry out orders for refueling, if restoration already implies refueling, speak with the head of the IT department (or senior administrator) about this. Then collect all the thoughts and conclusions in a heap. Perhaps there is a mistake, a change in the work regulations of the service company, an ingrained habit.
I strongly do not recommend that you go and complain about the IT department or unwind the conflict. A well-established team does not treat beginners who want to turn everything upside down because "they don't know a damn thing" / "they take money for themselves" / "they're just idiots, and I'm the smartest" (underline as necessary). They may not be beaten, but there will definitely not be normal relations.

Answer 2

forward them this letter, which says that the recovery includes refueling, and say something like, "guys, we're spending extra money"

Answer 3

yes, here you need to write to the office for refueling, they say, judging by your letter, the restoration of the cartridge is a refueling, based on your answer, we reviewed your bills for the year and calculated that we overpaid you on your invoices so much, please return them to our account firms

Answer 4

I join steep-user - some kind of nonsense.
If you write to yourself "I am a novice IT specialist in auditing, cost optimization", then you understand the rest in the same way.
If the cartridge is refilled , they write “
Refill ” and “Toner” in the acts.
, took them back to the gas station.
Call the refuelers again and clearly ask.

Answer 5

do you get a bill for the cartridge?
how is it written there?
cartridge xp 1018 recovery 100 rubles
cartridge herax refill 50 rubles
price list/contract from the service provider where?
The IT department can be with any conceit, but if you come and say quietly peacefully, "guys, we have a hitch here, we should fix it ..." everyone will understand, providing documents as proof

Answer 6

There are situations when it is clearly visible that restoration is required, then there will be restoration + refueling. There are situations when a defect is detected at the beginning of the cartridge operation. That is, the cartridge was installed, but it is returned within a day with a complaint about a faded print, for example. It turns out that restoration is required, so I return it to the partner company for revision with a note that refueling is not required. The amount of the bill shows that there was only a recovery without refueling. This is well tracked if you work with a company for a year, you can see from one cartridge model - when refilling, when only restoration, when restoration + refilling.
You can also arrange with a partner company to add an act of completion to the invoice, in which the toner refill is highlighted as a separate line.

Answer 7

ahahahaha
well, they just steal
, you really believe people are smarter than you are sitting there)))