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tqwueywqiwqeu8282019-01-26 13:14:46
CRM
tqwueywqiwqeu828, 2019-01-26 13:14:46

How to collect sales data from telegram?

It is planned to launch a resource for the sale of electronic goods for crypto and other PS.
Sales data is sent to the admin panel, previously with a notification in the form of a push to the telegram group, where the service operators are located, who process the application for the purchase of any electronic product. All push notifications look like: -
transaction
number - payment
method - email -
phone number in international format (if it was a top-up of a mobile operator)
- name of the purchased service
- amount
- date -
time
- actual country from which the payment was made (IP)
What can any ideas for exporting such data so that you can work with them conveniently in the future?
Only excel export or integration with the CRM system comes to mind, as sms and email notifications to the client about the status of his purchase will be needed.

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1 answer(s)
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Mikhail Nyrkov, 2019-01-31
@Mikuhairo

for this, it is better to send orders directly to the CRM system. Don't forget to use the message queue so nothing gets lost.
But if you cannot get away from the mediation of the group in the cart, then create a bot and add it to the group, and it will parse messages and do whatever you need with them.
excel is already the last century, google sheets is better.

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