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Vladimir Novitsky2015-04-25 04:01:28
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Vladimir Novitsky, 2015-04-25 04:01:28

How to cancel a premium account on mail.com?

Can anyone tell me how to cancel a premium account on mail.com?
They are trying to deduct $3.95 from the card automatically. I'm afraid to put money there already - they can write off at any time.
I don't understand at all. Previously, they could enable / disable premium in the settings. Now they made a new interface and I did not find it.
Although now I generally want to delete my account, but I can’t go to the mail. It gives the following:
fa602e15b7364e0fa1d9f7db93cc8952.png
On Monday they should transfer money to this card, and they will take and write off four bucks.
Can you tell me how to get rid of this bug?
PS Mail.com has always been shit as a service. Started the mailbox only because of the free name. But now I don't need anything from them.

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Nazar Mokrinsky, 2015-04-25
@Novitsky

How do you think we can help you?
First, you need to contact their support.
Secondly, you need to contact the bank that issued the card to prohibit debiting money to these guys.

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