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Igor Valiev2018-12-06 14:49:15
Computer networks
Igor Valiev, 2018-12-06 14:49:15

How do I set up Scan to Network Folder?

Hello! I have such a problem - I configured the printer (HP LaserJet Enterprise MFP M527) to scan to a network folder for each user in the office, i.e. everyone has their own folder on the computer where documents scanned from the printer go. But after a while, for some reason, the documents stopped being sent to network folders. When scanning, it gives a message "on schedule", i.e. we put the document on the printer, scan it, and in the scanning window that appears, the inscription "scheduled" instead of "ready" appears. I updated the firmware via a USB flash drive - it didn’t help when I tried to update over the network - the process reached 40%, up to 50%, 80% and suddenly a message appeared in the browser that “no network”, “Check network” and something like that. BUT after that, I went on overloading the printer and scanning started working for me, but for 3-4 days, well, a maximum of 7, and then it stopped working again. Please help, I don't know what to do anymore. How can I make sure that scanning to a network folder works stably and without errors?! Could it be a network issue? I have a Linksys Smart WI-FI router. The IP address of the printer is registered with pens, users receive it automatically. There are no servers. I'm waiting for your help)))

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poisons, 2018-12-06
@poisons

users receive it automatically.

I propose to nail it with static. Specify the paths to the folders for scanning via ip in the printer settings.

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