Google Analytics: why are the goals not working?

Question

Search Engine Optimization

Tell me why the goal-event on the site does not work (and, in principle, no goals work):

Event code on the site:

<span class="center" onclick="ga('send', 'event', 'forms', 'action-1-1')">Бесплатная консультация</span>

Page: https://pravx.ru/
The tracking code is, of course, installed. Counts visitors to the site.
PS On the site, for some reason, two different keys are indicated:

<meta name="google-site-verification" content="wu_P8zKIdnPgXtiVfVJiV6I-1y1ea1Ak37exZPC6_ZE" />
<meta name="google-site-verification" content="XtxlNOfEcXyC0Nrsqg3EsrioljfYRF-j6wICO3rWpmo" />

Could it interfere with work? How do you know which one is redundant?

Answer 1

Thanks a lot! Works. Faced the same problem. I re-read all the posts with problems with goals for Google - here and here
But everything turned out to be simpler - Global Site Tag (gtag.js).
Have you tried setting the value of the goal and the label?
Just in case, it may be useful to someone - https://developers.google.com/analytics/devguides/...