Facebook comments plugin for website. Why is the moderation tool not working?

Question

Facebook

I connected the Facebook comments plugin to the site according to the official instructions . The moderation tool was not activated immediately, and now periodically disappears, then reappears. Has anyone experienced this?

Answer 1

I understood what the problem is - it is in the so-called scraping (or in another way "cleansing"). After installing comments on the site, Facebook periodically conducts this scraping. If it was too long ago, then the moderation tool does not appear for the given URL. You need to "clear" the URL manually, then everything is ok. For new URLs on the site, I do not observe such a problem. Here you can check the latest scraping date:
https://developers.facebook.com/tools/debug
(enter the url of your site where the comments plugin is located, then analyze the statistics).