Errors when working with a mobile client in 1C: Trade Management. Can you tell me what could be the reasons for such errors and what are the ways to eliminate them?

Question

Android

Hello. We are experiencing incomprehensible errors in the operation of the mobile client on TSD. At the warehouse area of ​​the organization, employees work with data collection terminals (TSD) on which a 1C mobile client is installed to work with the 1C: Trade Management configuration. Periodically, these errors occur on different operations:
The most common errors:
1. http error when accessing the server unexspected end of stream on com.android.okhttp.Adress

* goods
Operations on which an error occurs: Scanning goods, Entering quantities, Completing work with documents, Creating a document, Searching for a document. Those. does not depend on the software implementation.
2. http error when accessing the unexpected Java server io.eofexception (figure 2)

Documents on which the error occurs: Outgoing order for goods, Receipt order for goods
Operations, on which the error occurs: Scanning the goods, Entering the quantity, Completing work with documents
Others Errors:
1. http error when accessing the server Software caused connection abort

Documents for which the error occurs: Outgoing order for goods, Receipt order for goods
Operations in which the error occurs: Scanning the goods, Entering the quantity, Completing work with the document
2. Error HTTP

Occurs when you try to enter the program

Work has been carried out that excluded that these errors could be related to the network.

Can you tell me what could be the reasons for such errors and what are the ways to eliminate them?

Technical and software characteristics of the equipment used:
Server software: Apache / 2.4.18
1C configuration version: Enterprise: 8.3.17.1549
1C mobile client version: 8.3.17.76
1C configuration version: Trade management: 11.4.13.57
Data collection terminal (TSD) : UROVO DT40 ANDROID 9.0 / 1.8GHZ / 8XCORE, CORTEX A53 RAM 2 GB ROM 16

Answer 1

I assume that the errors are not related to the operation of the network on the client side, although, not knowing what tests were carried out, I cannot be sure of this.
If the errors are floating, then they disappear, then they appear, so the errors are related to the unstable operation of the server 1c.tg-alterra.ru Perhaps at some point the server is overloaded and does not have time to process requests.
If the error occurs constantly (as far as I understand, this is not your case), then this may be due to changes in the algorithms of the server, and then you need to update the client application.
The fact that errors occur in different situations may indicate that errors are caused by some background process that runs in parallel with the user's work. And that's fine, because network requests in android are always done on a background thread.