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Evgeny Orlov2017-01-22 20:49:58
Yandex
Evgeny Orlov, 2017-01-22 20:49:58

Emails end up in spam. How to fix?

Guys SOS!
The company uses Yandex.Mail for the domain.
Everything would be fine, but the host of the Mail.ru mail service perceives our letters as spam. In response, the following letter arrives: s.gowth.me/eo/20170122-o42-102kb.jpg
The link from the letter opens an appeal to the Support Service, which takes 3 days of dynamite.
Can someone tell me how to cure quickly?
ps DKIM-key from Yandex is configured, we are waiting for keys from Mail.ru.

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2 answer(s)
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Sergey Goryachev, 2017-01-22
@webirus

If there was a service, it would be possible to look for a solution.
But I think that when using Mail for Domain, only Yandex Support will tell.
True, they are inadequate there, so you will have to try to knock out a solution)

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neol, 2017-01-22
@neol

Если я правильно понял и у вас почта отправляется с вашего сервера, а не через яндекс, то стоит поправить запись SPF, заменив redirect на include и добавив ваш сервер.
Но если надо быстро и писем отправляется не очень много, я бы попробовал настроить отправку через яндекс.

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