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krll-k2015-06-27 02:11:52
Hard disks
krll-k, 2015-06-27 02:11:52

Dropped the laptop, won't boot, hard drive has become unusable?

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.16.0-30-generic] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     HGST HTS545050A7E680
Serial Number:    TMA55C4T2WSSWL
LU WWN Device Id: 5 000cca 7aae8ce42
Firmware Version: GG2OAF10
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 2.6, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Jun 26 23:09:17 2015 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
          was never started.
          Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
          without error or no self-test has ever 
          been run.
Total time to complete Offline 
data collection: 		(   45) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
          Auto Offline data collection on/off support.
          Suspend Offline collection upon new
          command.
          Offline surface scan supported.
          Self-test supported.
          No Conveyance Self-test supported.
          Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
          power-saving mode.
          Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
          General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 114) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
          SCT Error Recovery Control supported.
          SCT Feature Control supported.
          SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   075   075   062    Pre-fail  Always       -       111477163
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   253   253   033    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0012   098   098   000    Old_age   Always       -       4592
  5 Reallocated_Sector_Ct   0x0033   069   069   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   096   096   000    Old_age   Always       -       1919
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   098   098   000    Old_age   Always       -       3640
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       65536
192 Power-Off_Retract_Count 0x0032   099   099   000    Old_age   Always       -       217
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       8725
194 Temperature_Celsius     0x0002   181   181   000    Old_age   Always       -       33 (Min/Max 5/51)
196 Reallocated_Event_Count 0x0032   058   058   000    Old_age   Always       -       1164
197 Current_Pending_Sector  0x0022   001   001   000    Old_age   Always       -       3792
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0
223 Load_Retry_Count        0x000a   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 3496 (device log contains only the most recent five errors)
  CR = Command Register [HEX]
  FR = Features Register [HEX]
  SC = Sector Count Register [HEX]
  SN = Sector Number Register [HEX]
  CL = Cylinder Low Register [HEX]
  CH = Cylinder High Register [HEX]
  DH = Device/Head Register [HEX]
  DC = Device Command Register [HEX]
  ER = Error register [HEX]
  ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 3496 occurred at disk power-on lifetime: 1919 hours (79 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 00 00 00 00  Error: UNC at LBA = 0x00000000 = 0

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 70 00 00 00 40 00      00:10:44.966  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 00      00:10:44.965  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      00:10:44.965  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      00:10:44.964  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:10:44.964  SET FEATURES [Set transfer mode]

Error 3495 occurred at disk power-on lifetime: 1919 hours (79 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 00 00 00 00  Error: UNC at LBA = 0x00000000 = 0

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 68 00 00 00 40 00      00:10:41.442  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 00      00:10:41.441  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      00:10:41.441  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      00:10:41.440  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:10:41.440  SET FEATURES [Set transfer mode]

Error 3494 occurred at disk power-on lifetime: 1919 hours (79 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 00 00 00 00  Error: UNC at LBA = 0x00000000 = 0

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 60 00 00 00 40 00      00:10:37.910  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 00      00:10:37.909  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      00:10:37.909  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      00:10:37.908  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:10:37.908  SET FEATURES [Set transfer mode]

Error 3493 occurred at disk power-on lifetime: 1919 hours (79 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 00 00 00 00  Error: UNC at LBA = 0x00000000 = 0

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 58 00 00 00 40 00      00:10:34.386  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 00      00:10:34.386  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      00:10:34.385  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      00:10:34.384  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:10:34.384  SET FEATURES [Set transfer mode]

Error 3492 occurred at disk power-on lifetime: 1919 hours (79 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 00 00 00 00  Error: UNC at LBA = 0x00000000 = 0

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 50 00 00 00 40 00      00:10:30.854  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 00      00:10:30.854  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      00:10:30.853  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      00:10:30.852  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:10:30.852  SET FEATURES [Set transfer mode]

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

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2 answer(s)
B
bobrovskyserg, 2015-06-27
@krll-k

Raw_Read_Error_Rate is off scale.
Apparently, in the morgue.

F
faragly, 2015-06-27
@faragly

About 3 weeks ago, I stumbled about charging the laptop and dropped it, the hard drive came to an end, and with it all the data, very important. It just showed the size of the disk in the BIOS and that's it, the head did not read anything. A lot of work was done, the local master did not console with hopes for data recovery, as a result, he sent it to the data recovery laboratory. Everything you need is fixed at a reasonable price. I don’t know what these numbers mean to you, but I’m sure it’s worth contacting specialists, perhaps not everything is lost, if the data is of course important to you.

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