Didn't receive money on ethereum?

Question

Cryptocurrency

Hello. I made an exchange, entered a wallet for receiving, received a link to the transaction, it was successful, my wallet, but no money came to the balance in the blockchain. What is the problem? Transaction successful

Answer 1

Transaction successful

Where is she successful?
On the exchange website or in the Ethereum Blockchain Explorer

Answer 2

akate , just in case, back up the 12-word phrase and open it in another wallet, for example electrum or Trust Wallet - you can firstly use the same money from different interfaces, secondly - see what doesn’t work where, thirdly - do not stress in such situations