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ratkke2012-10-14 23:26:26
ebay
ratkke, 2012-10-14 23:26:26

Deleting an order from ebay?

Kind time of the day to all, almost a week ago (namely October 5) I accidentally ordered on ibei (directly ordered, and did not put in the basket) the same product and from the same seller twice. Naturally, I could not remove it, I did not pay either. Immediately contacted the seller with a request to remove one of the goods. At the moment he has not answered me. So what to do? I'm not going to pay for 2 items.
Thanks in advance.

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5 answer(s)
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Dmitry, 2012-10-15
@DedalX

You can only remove an item by contacting the seller. But even if you don’t pay for the goods, nothing terrible will happen (all the more so, I think the seller will answer you) - after some time (I don’t remember exactly, something about a month) you will have a message that you didn’t pay for the goods you bought and what it's not worth doing that. If you accumulate several such messages, you will see a warning visible to everyone in your account status, and theoretically sellers will be able to see you have such a warning and refuse to sell you some product in the future (I haven’t seen this in practice). To get a final ban on ebay, you need more than a dozen such warnings, I think to get. My friend has 5-10 of these and he does not see any problems, everyone sends him the goods without problems.

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Atxmega, 2012-10-15
@Atxmega

Pay for the right product, write to the seller - they say I made a mistake, sorry, I already bought one from you, and the second is not needed. You will receive a message in the mail, where you will be asked to follow the link in order to remove the product. Move on and that's it.

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Nazar Mokrinsky, 2012-10-15
@nazarpc

There was also such a situation, I wrote to the seller - he said, they say, do not worry about the second one, everything is fine. I had the second product for some time, then I marked it as paid, and sent it to the archive.
Everything is decided through communication with the seller.

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usja, 2012-10-15
@usja

If through an auction, then you can refuse through their system indicating the reason.
If buyitnow then only through the seller. Usually they go to a meeting.
They close the order and everything.

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soroktu, 2012-10-15
@soroktu

Recently there was a similar case. (By the way, the trend… maybe eBay has glitches in the interface… I’m almost sure that I didn’t click anything twice, but still the lot got into the order twice). I wrote to the seller, he quickly answered (note that Saturday, Sunday can be days off) and opened some special dispute about breaking the deal, which I had to agree with, and that's it, the problem was settled. But in general, for the seller, this can threaten with small losses, because they pay money on eBay for each listing of the lot.

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