Calls from WebCRM?

Question

Asterisk

Good afternoon, I ran into a problem, namely, there is a self-written WebCRM, there is Freepbx, it became necessary to abandon landlines, we want to transfer everyone to softphones, in our CRM there is a client card, where there is a phone number written in the format <a href="tel:[phone]">Иванов Иван Иванович</a>, is there any possibility transfer the number to the softphone, since I didn’t manage to use standard methods on win10, I can’t choose the application that will process this link, I know it seems like Zoipera has such an opportunity, well, only in the paid version, but I don’t know how much it really works there how to make sure, maybe someone faced this problem or maybe someone knows ready-made solutions.

Answer 1

is there any way to transfer the number to the softphone,

• Call a number: microsip.exe number
  
• Hang up all calls: microsip.exe /hangupall
  
• Answer a call: microsip.exe /answer
  
• Start minimized: microsip.exe /minimized
  
• Exit: microsip.exe /exit
  

Answer 2

The standard solution is a callback. Can be organized through call files, AMI Originate or ARI channels.
As a rule, the employee is called first, and when he picks up the phone, the client begins recruiting.