Automatic exchange of ZUP and ERP: why doesn't it work from the side of ZUP?

Question

1C

An exchange via a file between the ERP and ZUP server databases is configured. With ERP, everything is unloaded on schedule, but the ZUP does not want to work, while the manual exchange works properly. Where is the mistake?

Answer 1

Contact a specialist who will look at the base itself.
To give advice on your issue is to point your finger at the sky.