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Dmitry2015-12-10 14:04:19
Telephony
Dmitry, 2015-12-10 14:04:19

A solution for organizing 8800 number and your own IVR for an online store?

Available:
CME 10 ver. on the router 2921, 2 providers are available with incoming numbers and outgoing calls (one provider with registration via sip-ua), IVR script app-b-acd-aa-3.0.0.2.tcl with a greeting for one company and the possibility of additional dialing. Extension numbers with phones :)
task: Need to organize number 8800 for the second company of the online store with another and ivr (hello, you will be answered soon, moh, etc.) to another group with internal numbers. Possible expansion in the future.
What was done:
1) www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/...
Cisco Unified CME B-ACD with Multiple AAs and Drop-Through Option: Example
Tried to organize on an existing ivr script without results.
2) Take a virtual PBX zebra telecom organize ivr on it and pull the number to my PBX for further processing on a group of numbers. It did not work because the registration of the phone in cme can only be on one provider. sip-ua
Please: suggest a quick, low-cost way to solve the problem.

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3 answer(s)
D
Dmitry, 2015-12-10
@poncheg

meow :(
meow meow :(

S
Sonna, 2015-01-03
@Sonna

You can also test a virtual PBX from WestCall (westvirt.ru) for free for two weeks. For me, it is good not only for low tariffs, but also for specially designed ready-made solutions for connection schemes, depending on the type, occupation and size of the business. By the way, this PBX has a specially designed scheme for online stores for more optimal and productive work.

N
numbnp, 2016-01-07
@numbnp

Put the cisco aside and raise whatever you want on asterisk
.
About 10 projects with tricky IVR and everything works))

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