A Knowledge Base system with a clear and convenient structure?

Question

PHP

I was puzzled by the search for KB for the internal needs of the company's employees, but also for customers too (we will probably put 2 copies). We rummaged through the entire Internet, did not find anything suitable for 100%.
I really liked the look of www.kbpublisher.com/kb/ - however, there is no way to buy it from an organization, because they are not represented in Russia, and buying from a private person is expensive. Therefore, I ask you to recommend a free or more or less adequate price (200 bucks) KB of the same type. The only more or less acceptable thing that I found myself demo.68kb.com/index.php , but still not what we would like.
I would like a tree-like menu on the left, the ability to comment directly on the article pages, an authorization system not only for admins, but also for users, open source. Although with open source it is possible to wind up global authorization, so it is not so important for users.

Answer 1

It is better to use Wiki, rummaged through a lot, but stopped on it.
www.mediawiki.org/wiki/Download

Answer 2

demo.68kb.com/index.php
- for some reason it looks a lot like Wordpress with a well thought out system of tags and categories text. Well, roughly speaking, they told WordPress that in all articles the word “bubbu” should be replaced with a link to that article over there - and it replaces it. Names, unfortunately, I do not remember. And so there are a lot of Glossary modules for him.

Answer 3

Confluence with a limit of 10 users costs $10. Monster, but powerful.

Answer 4

Recently, too, I was puzzled by this question, so I would like to revive the survey. And to find out what the author of the survey chose?
I'm still looking at www.accord5.com/trellis
It's not pure KB, but it's possible. I did not find if there is a clear implementation of LDAP

Answer 5

Not so long ago, we were puzzled by the search for a knowledge base for employees and also for customers. All kinds of Google spreadsheets, documents did not suit us.
We decided to use Mediawiki. We tested it, in principle, it is easy to set up, but we realized that there is not enough functionality for a clear organization, it does not fit our requirements. Began to look for other options.
We tried https://www.kbpublisher.com
The installation is very simple, it installs on your server (no additional plugin download). Includes a perpetual license and a year of technical support and maintenance for free.
We use this database to share knowledge within the company, and have also organized a high-quality customer support service.
We tested a month on a free trial and decided to invest in this base and so far we are satisfied with everything. Compared to competitors, the base is inexpensive, easy to set up, can be used for both multiple users and large enterprises.
In general, guys, if you need to solve such problems, feel free to try the trial version, and then the decision is yours.

Answer 6

We use https://start.hihub.ru/knowledgebase/